Businesses

Do customers need to download the HuskeeSwap app to use the HuskeeSwap system?

No, as this is a purchase model, there are no apps required for a customer to Swap. The customer simply hands you their cup when they order and receives their coffee in a cleaned cup from atop your coffee machine. Simple 1:1 exchange. However, your c

Do I need to give the customer back the same HuskeeCup (colour/size) that they checked in?

No.

What if a customer wants to keep their own lid?

We encourage both Cup&Lid to be swapped.

How many cups do I need to start?

To get started as a HuskeeSwap site, you will need to carry a 'float' of HuskeeCups to swap with customer cups, as well as HuskeeCups available for your customers to buy.

What if a customer brings back a damaged cup or lid?

Set it aside and get in touch with the Swap team to organise a collection and replacement!

Do customers have to be HuskeeSwap members to swap?

No.

What is the cost to set up HuskeeSwap for a Business?

Can HuskeeRenew be swapped in HuskeeSwap?

Why should my cafe join HuskeeSwap?

There are so many reasons!

How is a HuskeeSwap location listed?

After successfully registering for HuskeeSwap, the next steps are:

How does the Borrow Feature work (business)

One of the great features of the HuskeeSwap system is customers being able to BORROW a cup, to support them if they left their HuskeeCup at home, in the car, etc. However, we need to make sure that they return their cup to you, and not 'lost' out of